Can't log into Notion Mail

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Having trouble getting into Notion Mail? Here are some reasons you might be experiencing issues and how you can solve them 📪


Notion Mail is shutting down on September 22, 2026. Learn what's changing and how to save your data →

If you're getting a Policy Enforced error when trying to access Notion Mail, it's possible that your organisation doesn't authorise apps with the permissions requested by Notion Mail. Check with your organisation's administrator to see if this is the case.

It's possible that Notion Mail has been turned off for your workspace by an organisation owner. You can get in touch with the owner of your organisation to turn Notion Mail back on. Once that's done, it might take around 24 hours before you can sign up.

If you are using Google's Advanced Protection Program, you will need to turn this off in order to use Notion Mail.

If you're using a private relay email, you won't be able to access Notion Mail. You'll need to change your email in Notion and make sure it matches the one you used to sign up for Notion Mail. If they don't match, add another account by opening the dropdown next to your name in Notion Mail and selecting Add another account.


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