Can’t log into Notion? Here are some things you can do.
If you forgot your password
If you don’t remember your Notion password, you can reset it. To do so:
Go to notion.so/login in your web browser.
Forgot password?, enter your email address, then select
Send reset link.
We'll send a link to your email address. Open the link to be taken to
Settings & membersin your Notion workspace, where you can set a new password.
If you do not set a new password at this point, your password will simply be removed and you can log in using temporary codes.
Log in again.
If you lost access to your email
If you no longer have access to the email address you used to sign up for Notion, you can change this email in Notion settings. You’ll need to have a permanent password for your account already. To do so:
Settings & membersin the left sidebar of Notion.
Enter your password, then select
Enter your new email, then select
Send verification code. Once you receive this code at your new email address, enter it.
Log in again.
Still having trouble logging in? Contact us at firstname.lastname@example.org.
HAR is an archive file format that records information about your Notion session. It might be helpful to record and share a HAR file with our support team so they can help you troubleshoot your issue.
Find more information on how you can record HAR files on various browsers:
Resetting Notion may help resolve issues like content not displaying correctly.
Note: Resetting your app or browser will log you out of any active Notion accounts. Make sure you have your login information handy so you can sign back in after resetting!
Reset Notion for desktop
Viewin your device’s menu bar →
Helpin your menu bar →
Reset & Erase All Local Data.
Close Notion, then:
On Mac: Open Finder, then select
Go To Folderin your menu bar. Enter
/Users/<USERNAME>/Library/Application Support, then delete Notion.
On Windows: In File Explorer, go to
C:\Users\<USERNAME>\AppData\Roaming, then delete Notion.
Reset Notion for web
Chrome and Microsoft Edge
Open Developer Tools using
cmd + option + ifor Mac, or
ctrl + shift + i for Windows.
With Developer Tools open, right click the refresh button in your browser.
Empty Cache and Hard Reload.
In Developer Tools, go to
Applicationand expand the
Cookieson the left hand side.
Right click on the Notion link and select
Safarimenu in your system menu bar, and select
Manage Website Data.
Find and select
Notion, then select
To the left of the URL, select
Clear Cookies and Site Data →
Reset Notion for mobile
To reset Notion for mobile, simply delete the app from your device and reinstall it. Don’t worry about losing your Notion data — it’s synced to your account!